I'm Back...Finally

The saga of the broadband is finally over. I was stood up three days straight by the Charter service folks until I finally got someone to show up last night(Saturday) at about 7pm. The problem was that I was physically disconnected at the pole somehow??? He couldn't reach it with his ladder so this morning he returned with another guy and a bucket truck and re-attached it. I was not expecting anyone today and was pretty much set for a weekend with no TV or Internet. Jeebus what a pain in the ass.